The Tech Support Guru

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The Tech Support Guru®

Phone: (347) 409-9790
Fax: (212) 561-5419
Email: info@thetechsupportguru.com

The Tech Support Guru® was formed to fill a void in the on-site computer services field. We saw that homes and businesses in the New York Area were in need of expeditious, low cost, on-site computer repair. Using our vast resources of highly trained and educated technicians, as well as our 15 years of experience in the field, we are able to provide the highest quality of service imaginable.

All of our technicians are dedicated to servicing our clients and will not leave a client's office until the client is 100 percent satisfied. We have never come across a problem we were unable to remedy and we guarantee our repairs. In the highly unlikely situation that we cannot fix the problem to your liking you will not be charged any fees whatsoever for that service call.

At The Tech Support Guru®, we will visit your home or business, day or night, anywhere in the New York area to fix any computer problem you may encounter. This includes all software and hardware, the internet, networking, and any other subject in regard to computers. We can also create any web site for you, from start to finish.

We only offer on-site support. We here at The Tech Support Guru® believe that phone and email support accomplishes nothing at its best, and is detrimental at its worst, for a variety of reasons:

* 90% of computer problems cannot be remedied unless a technician is sitting in front of the computer.

* A problem can be remedied in a shorter amount of time when the technician is physically there as opposed to explaining step-by-step how to solve the problem.

* Many problems involve network or internet dysfunction whereby it is impossible to receive email support.

* For most clients, time equals money. Therefore, by spending an hour on the phone with a technician, an hour of productive work was lost. Instead, a technician could have repaired the computer while the client worked on other tasks or spent time with his or her family.

Key Benefits

On Site Technical Support for One Computer to a Network of Hundreds Knowledgeable Staff.

Capabilities

- We Can Fix Any Software Problem

We are experienced and well versed in nearly all software titles.
A short list of software titles we are able to remedy are:

Microsoft Office, which includes Microsoft Word, Excel, Access, Powerpoint, Frontpage, and Outlook; Corel Perfect Office, which includes WordPerfect, Paradox, Presentations, Quattro Pro, and Corel Central; Microsoft Windows, including versions 3.0, 3.1, 95, 98, 98SE, ME, XP Home, XP Professional, XP MCE, NT, 2000, Tablet PC, Pocket PC, Palm; All versions of: America Online, Netscape Navigator, Opera, Firefox, and Internet Explorer; Adobe Photoshop Deluxe, Image Ready, and Acrobat; Dream Weaver; Real Player and Real Jukebox; ICQ; Winamp; AOL Instant Messenger, MSN Messenger; Microsoft Money, Intuit Quickbooks and Quicken; every video game; and much more.

- We Can Fix Any Hardware Problem

We are experienced and well versed in nearly all types of hardware.
A short list of hardware devices we can fix are:

Printers, Scanners, Hard Drives, Disk Drives, CD-ROM Drives, CD-RW Drives, DVD-ROM Drives, DVD-RW/DVD+RW Drives, Motherboards, Memory (RAM), Sound Cards, Video Cards, Dial Up Modems, Cable Modems, DSL Modems, Satellite Internet, Monitors, LCD screens, Fax Machines, Wireless Networks, Phoneline Networks, Powerline Networks, Traditional Ethernet Networks, Routers, Switches, Hubs, Firewalls, Gateways, Tablet PCs, Pocket PCs, Palms, Blackberry, and much more.

- We Can Fix Any Internet Problem

We are experts in anything related to the internet and can fix any problem you may have with your internet connection, including e-mail, instant messaging, FTP, IRC, and newsgroups.
We can teach beginners how to use e-mail, instant messaging, and the world wide web.

We can also teach more experienced users the best sites for auctions, tips on bidding and selling; the cheapest places to buy anything; driving directions, trip planning, product reviews; set up web sites; use FTP, IRC, and newsgroups; find anything on the web; find a person anywhere in the world; sites for small businesses; Virtual Private Networks.

At The Tech Support Guru®, we can be contacted in a myriad of ways, 24 hours per day, 7 days a week, 365 days a year, by email, phone, or fax, whichever is easiest or most convenient for you.

Copyright The Tech Support Guru®, All rights reserved. (347) 409-9790