Castle Mac Service

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Castle Mac Service

892 Troy Schenectady Road
Latham, NY 12110
Phone: +15187839405
email: service@castlecomp.com

Authorized Service Provider
Certified Macintosh Technician
Over 25 Years of Mac experience • Since 1983

Locally Owned
The region's only locally owned Apple Authorized Service Provider

Timely & Reliable Service
Same Day Service or Service By Appointment

In Home or Office Tech Support, Repairs and Training
Patient, Knowledgeable, Complete

- Apple Authorized Service Provider (AASP)

2008 Service Excellence Award Recipient

Castle Mac Service was created in 2007 as a spinoff of Castle Computers, Inc. Mark Bogossian, former CEO, President and Majority Owner of Castle Computers, Inc. closed Castle's retail store in May 2007 after doing business as a Macintosh Sales and Service Center since 1981. With over 25 years of hands on experience, we maintained our Apple Service certifications and now focus only on Macintosh Service and Support! Castle Mac Service reflects our direct and sole focus on Mac service, with Castle background and experience!

Castle Mac Service now operates from a modest repair shop on Route 7 in Latham, close to our former retail store. Even though one of our technicians is usually in the shop from 9am to 3pm every weekday, it's a good idea to call ahead if you plan on coming into the shop. Although we maintain limited "open shop" hours, we're always glad to be there early in the morning or late in the afternoon!

Castle Mac Service is a fully Authorized Apple Service Provider with a Certified Macintosh Technician, and the Capital District's only locally owned Apple Authorized Service Provider. We provide AppleCare, One Year Warranty and Non Warranty service on all Apple systems regardless of where they were purchased. We offer certified Apple parts and perform Macintosh service to the high standards set forth by Apple's AASP Service Program. We also provide out of warranty services such as upgrades, parts replacement and technical support.

Sorry, we're not "Geeks" or "Geniuses"... We're experienced, knowledgeable, hard working, honest Macintosh Experts!

Mark Bogossian, Castle Mac Service Owner, Apple Certified Macintosh Technician, Trainer: A former educator and employer, as President and CEO of Castle Computers, Inc., Mark Bogossian has trained thousands of home and business Macintosh users since 1983. Mark combines expertise, patience and hands on techniques to help you understand your computer- whether you're a home user or high end business user.

Linda Gallant, Manager, Technician: Linda manages the "business" operations and performs many of the technical repairs on notebooks and iMacs. She brings a unique combination of technical expertise and insight to be the "I can take apart and put together anything" technician that every shop needs!

Check your Warranty!
eMail us your computer's serial number and we'll check and verify your warranty status. We'll let you know about warranty extension options and any related service bulletins on your computer.

Check for Upgrades!
eMail us your computer's serial number and we'll contact you with information about
possible upgrades such as memory and Operating Systems (OS X).

- Pick Up & Delivery Services

We now offer complimentary Pick Up and Delivery Services with many repairs and upgrades!

If your repair is covered by AppleCare, one year warranty or you need an upgrade, you may qualify for free on site pick up and delivery. We'll come to your home, office, school or college campus to pick up your computer, bring it back to our repair shop, perform the necessary repairs or upgrades and return the computer to you!

- Corporate and College Pick Up Service
Regularly scheduled weekly FREE pick up and delivery times for your IT, employees
and staff. Contact us for minimum service levels and qualifications.